Terms and Conditions
Terms & Conditions
Last Updated: 15th April 2026
Welcome to Retinal RX.
These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
1. Use of Website
- You must be at least 18 years old or have parental consent to use this website.
- You agree to use the website only for lawful purposes.
- Any misuse, fraud, or unauthorized activity may result in termination of access.
2. Products and Services
- All products listed on Retinal RX are subject to availability.
- We reserve the right to discontinue or modify products without prior notice.
- We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or pricing are completely error-free.
3. Pricing and Payments
- All prices are listed in INR (₹) unless stated otherwise.
- We reserve the right to change prices at any time without notice.
- Payments must be made through the available payment methods at checkout.
- In case of pricing errors, we reserve the right to cancel or refuse any order.
4. Order Acceptance and Cancellation
- Once you place an order, you will receive an order confirmation. This does not guarantee acceptance of the order.
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We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Payment issues
- Suspected fraudulent or unauthorized activity
- If your order is cancelled after payment, an applicable refund will be issued.
5. Shipping and Delivery
- Orders are processed and shipped as per our applicable Shipping Policy.
- Delivery timelines are estimates and may vary depending on the location and shipping provider.
- We are not responsible for delays caused by courier services or circumstances beyond our reasonable control.
6. Returns and Refunds
- Returns and refunds are subject to our Refund & Return Policy.
- Items must be returned in their original condition within the specified return window.
- Refund timelines may vary depending on the payment method and payment provider.
7. Intellectual Property
- All content on this website, including logos, text, images, graphics, design, and other materials, is the property of Retinal RX and is protected by applicable laws.
- You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.
8. Limitation of Liability
- Retinal RX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, to the extent permitted by applicable law.
- We do not guarantee uninterrupted, secure, or error-free operation of the website.
9. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials and information.
- You are responsible for activities carried out through your account.
- We are not liable for unauthorized access resulting from your failure to maintain the security of your account details.
- We reserve the right to suspend or terminate accounts that violate these Terms.
10. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content, policies, products, services, or practices of third-party websites.
11. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
12. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will become effective upon posting the revised Terms on this page.
- You are encouraged to review these Terms periodically for any updates.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Retinal RX
Head Office:
9A, 4TH FLOOR, MALL ROAD, MALL PLAZA COMPLEX,Ludhiana, Bharat Nagar Chowk, Ludhiana - 141001, Punjab.
Tel: +91 7009570955
Email: info@retinalrx.com
By using our website, you agree to these Terms and Conditions.