Privacy Policy

Last Updated: 15th April 2026

Welcome to Retinal RX . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our e-commerce website, retinalrx.com.

1. Information We Collect

a. Personal Information

When you use our website, we may collect the following:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Account and order information
Information you provide when contacting us

b. Non-Personal Information

We may also collect:

Browser type and version
IP address
Device information
Pages visited and time spent
Website usage and interaction information

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Manage your account
Process payments
Arrange shipping and delivery
Provide customer support
Send order confirmations and updates
Send promotional emails and product updates if you have opted in
Process preorder registrations
Improve our website, products, and services
Prevent fraud and enhance security
Comply with applicable legal requirements

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Payment processors for secure transactions
Shipping and delivery partners for order fulfillment
Service providers for website hosting, analytics, and other website operations
Email and communication service providers
Customer support providers
Legal authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Remember your preferences
Maintain shopping cart and account functionality
Analyze website traffic
Understand website usage
Improve our website and services

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

Payment information may be processed through third-party payment providers using appropriate security measures.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
Request information about how your personal data is processed

To exercise these rights, contact us at info@retinalrx.com

7. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Retinal RX

Head Office:
9A, 4TH FLOOR, MALL ROAD, MALL PLAZA COMPLEX,
Ludhiana, Bharat Nagar Chowk, Ludhiana - 141001, Punjab

Website: retinalrx.com

Tel: +91 7009570955

Email:info@retinalrx.com